Minimum bench/estimate fee is required at drop-off. (See Services page for details.)
Unclaimed items: Equipment not picked up within 30 days of service completion (or declined service) will incur a $5/day storage fee for up to 60 days. After 60 days, items are considered abandoned and may be sold or disposed of by Digital Analogue Creations.
Storage fees cannot be waived once applied.
Outstanding invoices may be sent to collections. If small claims court is required, legal fees and lost wages will be added to the balance.
Equipment left more than 60 days after repair completion with an unpaid balance becomes property of Digital Analogue Creations. To surrender an item, request and complete a surrender form (available in person or via email). Diagnosis fees still apply.
Repairs over $100 in parts require full prepayment of parts and shipping before repair begins. Labor is due at pickup.
Returned checks/e-checks will incur a $90 service fee.
Estimates: If the final repair cost is within 10% of the original estimate, we may proceed to expedite service. If it exceeds that range, we’ll pause and provide a revised estimate. If declined, you'll be charged for work and parts up to that point.